Frequently Asked Questions

 

🛍️ Orders & Products

Can I customize a box for a specific occasion?
Absolutely! We offer personalized touches like custom name tags, special notes, or themed add-ons. Reach out via our contact form to create something unique.

Do all items come from local makers?
Most of our items are sourced from small artisan businesses across California’s Central Coast. Occasionally, we include complementary products from trusted partners that align with our aesthetic and values.

Do the contents of the box change seasonally?
Yes — our collections are seasonally inspired. Each season brings new flavors, scents, and surprises from the coast.

 

📦 Shipping & Delivery

Where do you ship?

We currently ship Nationwide. We also offer local delivery within San Luis Obispo Area.

How long does it take to receive my order?
Most boxes ship within 3–5 business days. Local deliveries typically arrive within 2–3 days of ordering.

Can I send a box as a gift?
Yes! Just mark your order as a gift and add a custom message at checkout — we’ll include a handwritten note with your box.

 

💳 Payment & Policies

What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay through our secure checkout.

Do you offer refunds or exchanges?
Because each box is thoughtfully curated with perishable and handmade goods, all sales are final. That said, if your order arrives damaged please contact us within 5 days of delivery — we’ll make it right.